Privacy Policy

Privacy PolicyEffective Date: 01.01.2025
Jane Higgin Therapy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website janehiggin.co.uk
1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name
Email address
Phone number
Mailing address
Any personal details you provide in contact forms or appointment requests

1.2 Non-Personal Information

IP address
Browser type and version
Device type
Pages visited and time spent on the website
Referring website

1.3 Sensitive Information

As a therapy practice, we take extra precautions when handling sensitive information. If you submit any health-related or sensitive details via contact forms or email, we will treat this information with strict confidentiality.

2. How We Use Your Information

We use the collected information to:

Schedule and manage appointments
Respond to enquiries and provide customer support
Improve website functionality and user experience
Send newsletters or updates (if you opt-in)
Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
With Service Providers: Third-party providers who assist in website operation, appointment scheduling, or communications
Legal Compliance: If required by law or to protect rights, safety, or property
With Your Consent: If you explicitly agree to share your information for a specific purpose

4. Data SecurityWe implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Your Rights and Choices

You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data (subject to legal and professional obligations)
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us at janehiggin320@gmail.com

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Jane Higgin Therapy, janehiggin320@gmail.com, 
By using our website, you consent to the terms of this Privacy Policy.